Frequently Asked Questions

All our products are being developed, manufactured, mixed, packed and labeled 100% in our fully integrated state-of-the-art production and processing facilities in Switzerland. There is no exception to this rule. Therefore, all NUTRASWISS products adhere to the strict quality and food safety regulations of Switzerland and the European Union.

We will be happy to advise you personally. Contact us and we will arrange an appointment with you. You can get information and advice free of charge.

We accept many ways for you to pay: UPI • Bharat QR • All major Debit & Credit Cards • 50+ Netbanking Options • Mobile Wallets • and more! We use our Alliance Partner ICICI Bank as our payment gateway provider and your payments are 100 % secure.

Your personal details will only be used by NUTRASWISS and will not be passed on to third parties. You can find more information in our Privacy Policy.

Shipping is free for all products across India. You can find more information regarding our shipping / tracking / carriers in our Shipping Policy.

We offer same-day delivery in many cities across India. All other shipments are booked via Express Air Freight and take usually 1 to 5 working days to get delivered. Typically, orders ship out of our warehouse the same day they are ordered. Once your order is shipped, we’ll send you a confirmation email and SMS that includes the tracking details along with the estimated arrival date. You can find more information in our Shipping Policy.

At this time, there is no limit to how much you can order. So get as much as you need to stock up for the coming weeks and months. We cannot guarantee inventory will last with our recent influx of orders — so if you see something you are interested in, we recommend purchasing as soon as you can!

As of now, most of our items ARE in stock. As individual items sell out, they will be marked with a “sold out” or "out of stock" icon, and you will be unable to add those items to your cart. At all times, we are working hard with our manufacturing facilities and international logistic/supply chain partners to keep as many products available on our site as we can — but again, if you see something you are interested in, we recommend ordering quickly to secure your supply.

As soon as you have placed your order, you will receive a confirmation email from us.

You can choose your own user name (email) and password when you register.

If you did not receive the email to reset your password in your inbox, please check your spam folder. Sometimes the emails end up there.

Don't worry! You will find the link "Lost your password?" on the left-hand side when trying to login/register. Click on the link and follow the instructions. You will then immediately receive an email to reset your password.

To ensure easy intake and preservation of nutrients, NUTRASWISS only uses capsules made of plant cellulose for any of its health supplements in capsule form. The stable capsule shell protects the nutrients from heat and moisture. The purely plant-based capsules are suitable for vegetarians and vegans and are also 100% gluten-free.

We do not use any genetically modified ingredients in our products.

With the FSSC 22000 (Food Safety System Certification) certification system, NUTRASWISS meets the highest standard in food and nutraceutical production. The FSSC provides a framework for companies to effectively manage food safety and quality management requirements. It demonstrates that the certified company meets the requirements of the authorities, trading partners and consumers. The FSSC 22000 standard is aimed at companies throughout the food chain and is recognized by the Global Food Safety Initiative (GFSI).

EAC stands for Eurasian Conformity - a product declaration for imports into the EAC (Eurasian Conformity). With the EAC marking on the labels, NUTRASWISS declares that its products meet the requirements and standards of the Eurasian Economic Union described in the technical regulations and are therefore compliant. We use this marking in the context of our import/export activities.

Do you have further questions or concerns? We are Here to Help! Our Global Customer Support Team is available via EmailWhatsApp or Phone to address any concerns you may have regarding our Products and how NUTRASWISS can benefit your health. You can also send us a message via Facebook or Instagram and we will get back to you as soon as possible!